POLICIES

RETURN/REFUND POLICY-
We offer a 7-day window from the date of receipt for reporting any damages or imperfections. Claims made after this period will not be eligible for a refund or exchange.

You may choose either a full refund or a shop credit for eligible returns. To initiate a return for a shipped item, please contact us via email to request a return shipping label. Returned items must be shipped back within 3 days of receiving the label.

Customized items are non-refundable unless received with an error (e.g., incorrect spelling). Orders that arrive beyond the advertised timeframe will receive a shop credit.

SHIPPING POLICY
For added peace of mind, we strongly recommend selecting "Route" shipping insurance at checkout. Please note that if you decline this option, we are not liable for any lost, damaged, or stolen packages.